Privacy Policy
Effective Date: September 19, 2026
Splash Social LLC (“Splash Social,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a reservation, contact us, or otherwise interact with our services.
By using our website or booking our services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you make a reservation, submit a form, contact us, sign a rental agreement, or otherwise interact with Splash Social.
This information may include:
Name
Email address
Telephone number
Billing and delivery address
Event location
Event date and time
Setup and property-access information
Rental selections and reservation details
Payment and transaction information
Communications you send to us
Electronic signatures and rental-agreement records
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, referring pages, pages visited, and similar website usage information.
2. Payment Information
Payments for Splash Social reservations may be processed through third-party payment processors such as Stripe.
Splash Social does not directly store complete credit or debit card numbers. Payment information is processed by our payment providers according to their own privacy and security practices.
3. Booking Information
We use Booqable to help manage online reservations, customer information, rental inventory, payments, contracts, and related booking activities.
Information you provide during the reservation process may therefore be processed and stored through Booqable and other service providers necessary to complete and manage your reservation.
4. How We Use Your Information
We may use personal information to:
Process and manage reservations
Deliver, set up, and retrieve rental equipment
Process payments
Communicate about your reservation
Send contracts, waivers, confirmations, and payment reminders
Verify event and setup information
Provide customer service
Maintain business and transaction records
Prevent fraud or misuse of our services
Improve our website and services
Comply with applicable legal, tax, insurance, and regulatory requirements
We may also use contact information to send promotional communications where permitted by law. You may unsubscribe from marketing emails at any time.
5. How We Share Information
We do not sell personal information for money.
We may disclose information to service providers that help us operate our business, including providers of:
Online booking and rental-management services
Payment processing
Website hosting
Email and communications
Analytics and website functionality
Accounting and business administration
Insurance, legal, and professional services
These providers may process information only as necessary to provide their respective services or as otherwise permitted by their own terms and applicable law.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights or property, investigate fraud or safety concerns, or protect Splash Social, our customers, or others.
6. Cookies and Analytics
Our website and third-party services integrated into our website may use cookies, pixels, analytics technologies, or similar tools.
These technologies may be used to operate the website, remember preferences, understand website traffic and usage, improve our services, and measure the effectiveness of advertising or marketing.
Third-party services may collect information about your activity according to their respective privacy policies.
7. Do Not Track and Privacy Signals
Some web browsers provide “Do Not Track” signals or other privacy preference mechanisms.
Because there is not a universally accepted standard for responding to traditional Do Not Track signals, our website may not respond to all such signals.
Third-party services used on our website may independently collect information about users' online activities over time and across different websites, subject to those providers' privacy practices.
California specifically requires covered commercial websites to disclose their practices concerning Do Not Track signals and whether third parties may collect personally identifiable information about users' online activities.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain rental and transaction records, comply with tax, accounting, insurance, and legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information and the reason it was collected.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of certain personal information we maintain about you.
Some information may need to be retained when necessary to complete transactions, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements.
Requests can be submitted using the contact information below.
Certain California privacy rights under the CCPA/CPRA apply specifically to businesses meeting statutory thresholds. The California Attorney General currently identifies those thresholds as, among other alternatives, annual gross revenue over $25 million, handling personal information of 100,000 or more California residents or households, or deriving at least 50% of annual revenue from selling California residents' personal information.
11. Children's Privacy
Our website and rental booking services are intended for adults making reservations and are not directed toward children.
We do not knowingly collect personal information directly from children through our website for the purpose of creating rental reservations.
12. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services.
Splash Social is not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, technology, legal requirements, or services.
When we make changes, we will update the Effective Date displayed at the top of this policy.
California guidance recommends keeping privacy policies current and clearly explaining how policy changes are communicated.
14. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Splash Social LLC
Email: [email protected]
Website: splashsocialrentals.com